Terms of Service
These terms apply when you use the TheVPN apps, servers and website ("the service"). By creating an account you agree to them.
Your account
- You need an account to use the VPN. Keep your password to yourself; you are responsible for what happens under your account.
- An account can be used on up to five devices.
- You can delete your account at any time from the app.
Plans and limits
- The free plan includes a monthly data allowance, shown on the pricing page. When it is used up, the VPN stops working until the allowance resets.
- We may change the allowance, the available locations or other features. Material changes will be reflected on this website.
Acceptable use
Do not use the service to:
- break the law, or help someone else do so;
- send spam, or attack, scan or disrupt other people's systems;
- distribute malware or material that exploits children;
- infringe other people's rights, including copyright;
- resell the service or share one account among people beyond its device limit.
We may suspend or close an account that does any of these, or that puts the service or other users at risk.
What the service is not
A VPN protects your traffic between your device and our server and hides your address from the sites you visit. It does not make you anonymous, and it does not protect a device that is already compromised. Block lists reduce exposure to unwanted sites but cannot catch everything.
Availability
The service is provided "as is". We work to keep it running but do not promise it will be uninterrupted or error-free, and servers may be added, moved or removed.
Liability
To the extent the law allows, TheVPN is not liable for indirect or consequential losses arising from your use of the service, or for losses caused by events outside our reasonable control.
Privacy
What we store and why is set out in the privacy policy.
Changes to these terms
We may update these terms. The date at the top shows when they last changed. If you keep using the service after a change, the new terms apply.